Do you ever misplace your debit card? Or wish you could turn it off to stop fraudulent transactions? Now you can! SecureSwipe is an addition to our Mobile App that allows users to lock and unlock their Midstates Bank debit card with the touch off a button. SecureSwipe is your key to added security and peace of mind.
What are the benefits of SecureSwipe?
Help reduce fraudulent transactions by locking your debit card until you are ready to use it. Simply lock your card if it's been misplaced. SecureSwipe users may utilize increased debit card limits- even permanently in some cases for those enrolled in Text Alerts and who have regular needs for higher limits.
How do I enroll?
- Download Midstates Bank's Mobile Banking App for iPhone or Android
- Sign in and click the menu button located in the top left corner
- Under the "Debit Card" heading, select "SecureSwipe"
- You will be prompted to enter your debit card information and choose a 4 digit passcode
Locking / unlocking options
You can lock your debit card for a predetermined amount of time: 10 minutes, 30 minutes, 4 hours, or 12 hours. Once your card is locked, it is inactive and all one-time debit transactions will be declined. Quickly unlock your debit card when you're ready to make a purchase.
Do I have to log in to the app every time I want to unlock my card?
No- you can use the shortcut on the homepage of the app. Simply click the SecureSwipe button at the bottom of the screen and enter your 4 digit passcode.
Can I enroll multiple debit cards in SecureSwipe?
Yes- you will be able to enroll all active debit cards that are attached to your accounts at Midstates Bank.
Is there a fee to use SecureSwipe?
No- SecureSwipe is free service for Midsates Bank customers.