Social Media Community Guidelines

Clear communication is at the root of any good relationship

Your experience with us is one of our highest priorities. The following guidelines support a positive experience for our clients and friends, and by accessing our social media platforms, you agree to abide by the terms and conditions listed here. We cannot be responsible for views expressed other than our own.

Protect Personal Information. Never post personal details about yourself or someone else on social media websites. For service-related questions or concerns please message us within the mobile app, call(888) 710-9070 or visit a branch. 
 
Be kind and courteous. Be kind and courteous. We ask users to treat each other with respect, regardless of differing opinions. Disparaging comments or threats, abuse or harassment of others is prohibited.

 

Be kind and courteous. We ask users to treat each other with respect, regardless of differing opinions. Disparaging comments or threats, abuse or harassment of others is prohibited.

Stay on topic. Your comments should be related to topics posted on our social networks. We reserve the right to delete off-topic comments, and, for instance, will remove any marketing materials, solicitations, commercial content, and other types of “spam” (such as comments that are posted repeatedly).

Make sure it’s yours. Only post content if you have the proper permission from its rightful owners. Do not post copyright-protected or trademarked content.

License to use your content. By posting on Midstates Bank’s social media pages, you grant us the right to use or reproduce your content.

Midstates Bank Team Members. Please disclose your employment with Midstates Bank when interacting online.


Monitoring and Feedback

We monitor activity on our social media pages. While we will make every effort to respond in a timely manner, we cannot guarantee that every comment will receive a reply.
 
Your Comments & Concerns
If you have specific needs that you would like to discuss with us, you are welcome to:

Legal & Regulatory Issues
Please do not comment on threatened or actual litigation, or disputes, between you and any other person or entity.

Third-party websites
Midstates Bank is not responsible for and does not endorse third-party websites or content that may be linked to from our social networking websites. Review the privacy and security practices, and policies of all third-party websites that you visit.

Disclaimer
By posting and/or commenting, you are confirming that your post complies with these Guidelines and doesn’t contain any of the restricted content listed above. Please note, however, that we may remove any post or comment that we believe does not comply with these Guidelines.











Midstates Bank is a full-service financial institution with branches throughout western Iowa.