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Contact Us

Call Us             

Mon - Fri:   8:00 am - 5:00 pm
Sat:               8:00 am - 11:00 am

Bankability on Demand - Live Text Chat

We're here to chat 7 days a week, 7 a.m.- 7 p.m. (CT). Reach a live agent by texting 1-888-710-9070.

Email Us

Send us an email with questions or comments and get a quick call or email reply.

Bankcard Services 

Lost or Stolen Debit Cards  (24 hours): 1-866-546-8273
Debit Card Activation & PIN Set/Reset  (24 hours): 1-800-290-7893

24-hour Telephone Banking

General account inquiries about your checking, savings, loans and CD accounts: 1-888-403-3499

Send Us a Message

Fill out the form below to connect with a customer service specialist. Please do not submit personal information like your account, passwords or Social Security number.
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We received your submission and will get back to you with a (human) response as soon as possible. During 8AM-5PM CST that’s usually within a couple of hours. Evenings and weekends may take us a little bit longer.

If you are looking for a more immediate solution, please initiate a live chat with one of our team members 7AM – 7PM, 7 days a week by texting 1-888-710-9070. We look forward to the opportunity to serve you.

Midstates Bank

Midstates Bank is a full-service financial institution with branches throughout western Iowa.