Your New Digital Banking Experience
We're upgrading your Online and Mobile Banking platform to make managing your accounts faster, easier and more secure.
Live Monday, September 21, 2026
Important Dates
What to expect & when
Friday, September 18 — 4:00 PM
Online and Mobile Banking move to view-only mode while we update our system. You'll be able to view balances and transactions, but transfers, bill pay and mobile deposit will be unavailable until the new platform is live.
Monday, September 21
The new Online and Mobile Banking platform goes live! Mobile app users will be prompted to update to the newest version.
What's New
Features you'll love
Unmask Account Numbers
View full account numbers instantly with a simple click of the "eye" icon.
Card Controls
Turn your debit card on or off and set spending controls right from the app.
Quick Transfer
Move funds between accounts immediately upon submission.
Enhanced Security
Identity verification and trusted-device login keep your accounts protected.
Self-Service Password Reset
Reset your own password anytime — no need to call the bank.
Mobile Deposit
Snap a photo of your check and deposit it right from your phone.
Getting Started
Logging in for the first time
Enter your current credentials
Use your current Midstates username and the last 4 digits of your SSN/TIN as your password.
Verify your identity
Enter your security code, sent by text, voice or email. You can "trust" your device to bypass this step on future logins.
Set up your new credentials
Update your username if you'd like, and create a new password.
Accept the updated terms
You must open the PDF before you're able to toggle your acceptance of the agreement.
Explore your accounts
Select an account to view and get familiar with the new platform!
Login
Not enrolled yet? Select Enrollment to get started, then follow the guided instructions to view your accounts.
Business customers: Everything now lives under the "Cash Management" tab — including ACH Origination, Positive Pay, Remote Deposit Capture (RDC), Online Wires and Permissions. Learn More.
FAQ
Frequently asked questions
Do I need to go to a different website to log in?
You will still log in via the main page of our website www.MidstatesBank.com by clicking on the green Login button on the top, right-hand side of our homepage then use your current Midstates username and the last 4 digits of your SSN/TIN as your password.
Do I need to update or download the new mobile app?
Yes. If you don't have auto-updates enabled, you'll be prompted to download the update through the App Store or Google Play. Look for the new icon and version 5.4.0 (or higher) at the bottom of the login screen — that's how you'll know you're on the new version:
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Why do I need an Temporary Identification code?
This is an added security step to protect your account(s). You can receive your code by text, voice or email. Don't see your cell phone number listed? Call us to update your contact information. To skip this step on future logins, you can "trust" your computer or device — up to 5 trusted devices are allowed. Clearing your cookies will require you to complete identity verification again.
Will my Mobile Deposit enrollment carry over?
Yes, if you currently use the Mobile Deposit feature, your enrollment will remain active. If you would like to enroll in our secure Mobile Deposit service, please request access within the app.
Will my Bill Pay payments still go through?
Yes. There will be no changes to your Online Bill Pay service. Your scheduled payments will be sent without interruption, and all payee details and payment history will transfer seamlessly to the new platform.
Will my scheduled transfers still go through?
All scheduled and recurring transfers will carry over automatically without interruption. You can easily view, edit, or manage your scheduled transfers anytime in the transfers menu.
Do I need to do anything about eStatements?
No action needed—your eStatement and notice preferences will carry over automatically. You can manage or update delivery options anytime under Statements > Advanced Settings.
Can I set up account alerts?
Yes — receive custom text alerts for your daily balance, monthly balance, balances above or below a set amount, and specific transaction types. Enroll and manage your preferences through the Alerts menu.
What if I forget my username or password?
Select "Forgot Username or Password" on the login screen and follow the steps to unlock and reset your credentials.
Which login should I use for Business Cash Management?
Everything now lives under the "Cash Management" tab. Services available include ACH Origination, Positive Pay, Remote Deposit Capture (RDC), Online Wires and Permissions.
See Cash Management Resources Page for more information.
Midstates Bank is a full-service financial institution with branches throughout western Iowa.
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